💛 Privacy Policy

1. Who We Are

FaithHarbor Community ("we", "us", "our") is a community organization operating in the United States. We provide a free WhatsApp community for support, encouragement and personal growth.

Contact Email: hello@faithharborcommunity.com

For purposes of U.S. privacy law, we are the data controller for personal data collected through our website and Facebook lead ads.

2. Joint Controllers with Meta

When you submit information through a Facebook lead advertisement, we act as joint data controllers with Meta Platforms, Inc. ("Meta"). This means both FaithHarbor Community and Meta are responsible for processing your personal data in connection with the lead ad.

Meta's privacy policy applies to their processing of your data. You can view Meta's privacy policy at facebook.com/privacy/policy.

3. What Information We Collect

3.1 Information You Provide

• Full name — collected via Facebook lead form
• Email address — collected via Facebook lead form, used to send your WhatsApp invite

3.2 Information Collected Automatically

• Facebook Pixel data — anonymous page-view events only (via Meta Pixel ID: 2294302814734009), upgraded to full device-level tracking only after you accept cookies
• Technical information — browser type, device type, approximate location (country level only)
• Usage data — pages visited, time spent on site, referral source

3.3 Information We Do NOT Collect

• We do not collect your phone number directly (WhatsApp handles group membership)
• We do not collect payment information (our community is 100% free)
• We do not collect religious, health, or political data

3.4 Sensitive Personal Information

We explicitly do NOT collect, process, or store any sensitive personal information as defined by CCPA/CPRA, including but not limited to:

• Religious or philosophical beliefs — we never ask about your faith, denomination, church membership, or spiritual practices
• Health information, precise geolocation, racial or ethnic origin — not collected
• Our lead forms collect only name and email — no fields for religious or spiritual information

We collect only your name and email address to send your WhatsApp invite and occasional community updates. We never ask for, collect, or process information about your religious beliefs, church membership, or spiritual practices. Our community is open to all, regardless of religious background, and we do not require or request any religious information to join.

4. How We Use Your Information

We use your personal data for the following purposes:

• To send your WhatsApp invite — we use your email to deliver the WhatsApp community invitation link
• To send occasional community updates — with your consent, we may send updates about community events, resources, or news
• To measure advertising effectiveness — Facebook Pixel data helps us understand which ads are working and improve our campaigns
• To comply with legal obligations — we may process your data as required by U.S. law

5. How We Share Your Information

We do not sell your personal data. We only share your information in the following limited circumstances:

• Meta Platforms, Inc. — as joint controllers for Facebook lead ads, Meta receives the data you submit through the lead form. See Meta's privacy policy for details.
• WhatsApp (Meta) — when you join the WhatsApp community, your phone number is visible to other members per WhatsApp's standard functionality.
• Service providers — we may use trusted third-party services (e.g., email delivery) that process data on our behalf under strict data processing agreements.
• Legal requirements — we may disclose information if required by law, court order, or government request.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected:

• Name and email — retained for 2 years from your last interaction with our community, unless you request earlier deletion
• Facebook Pixel data — retained by Meta for up to 180 days (per Meta's data retention policy)
• Email marketing records — retained until you unsubscribe, plus 30 days for suppression

After the retention period, we securely delete or anonymize your personal data.

7. Your Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act, as amended by the CPRA:

7.1 Right to Know

You can request the categories of personal information we collect, the purposes for collection, and the specific pieces of personal information we hold about you.

7.2 Right to Delete

You can request deletion of your personal information, subject to certain legal exceptions.

7.3 Right to Opt-Out of Sale/Sharing

We do not sell or share your personal data. You can also opt out of interest-based advertising through Meta's ad settings.

7.4 Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

7.5 Right to Withdraw Consent

You can withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing before withdrawal.

How to Exercise Your Rights

To exercise any of these rights, contact us at hello@faithharborcommunity.com. We will respond within 45 days (as required by CCPA).

You can also designate an authorized agent to submit requests on your behalf.

8. Cookies and Tracking

We use the Facebook Pixel and Meta Conversions API to measure advertising effectiveness in compliance with CCPA/CPRA and Meta Consent Mode requirements.

How it works:

• Anonymous page-view (default): When you first visit, an anonymous, non-personal page-view ping is sent to measure aggregate traffic. No personal data, email, or device identifiers are collected at this stage.
• After you accept: When you click "Accept", additional tracking activates, including device-level identifiers that help Meta attribute visits to our ads. This helps us improve ad targeting.
• If you decline: Only the anonymous page-view ping is sent. No additional personal data is collected.

What data is collected:

• Page-view events only (URL visited)
• No button-click tracking, no conversion events beyond page views
• No religious, health, or political data is collected
• Approximate country-level location (from anonymous IP)

Meta Consent Mode: We implement Meta's Consent Mode. Before you accept, all tracking runs in "revoked" (anonymous) mode. Your acceptance upgrades tracking to "granted" mode. This is applied both through browser Pixel and server-side Conversions API.

You can control cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or manage site permissions.

Please note that blocking the Facebook Pixel may affect our ability to measure advertising performance but will not prevent you from using our website or joining the WhatsApp community.

9. Email Marketing

If you have consented to receive community updates by email, we will send you occasional emails about:

• Community events and gatherings
• New resources and encouragement content
• Important community announcements

You can unsubscribe at any time by clicking the "unsubscribe" link in any email, or by contacting us at hello@faithharborcommunity.com.

We comply with the CAN-SPAM Act for commercial email. We will only send marketing emails with your explicit consent.

10. Children's Privacy

Our website and community are intended for adults aged 18 and over. We do not knowingly collect personal data from children under 18. If you believe we have collected data from a child, please contact us and we will promptly delete it.

11. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• HTTPS encryption for all website traffic
• Secure email delivery services
• Limited access to personal data (only authorized personnel)
• Regular security reviews

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also notify you by email.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us:

California residents may also file a complaint with the California Attorney General's office at oag.ca.gov/privacy/contact.